Dell

Tech & Innovation
Marketing & Communication
Canada
At Ketchum, I supported the design execution for Dell’s digital communications, with a primary focus on LinkedIn and other social media channels. My role was to take detailed, often content-heavy briefs and translate them into clean, visually engaging posts that carried Dell’s established brand tone and visual language.
Each piece of content needed to communicate clearly in a fast-scroll environment, meaning designs had to be visually striking, easy to understand at a glance, and aligned with Dell’s professional yet approachable personality. This required balancing corporate brand guidelines with creative problem-solving to ensure posts didn’t just look on-brand they also performed well in their intended context.
Summary:
Designing for a global technology brand comes with a different kind of creative challenge.
With Dell, the work was often fast-paced, collaborative and information-heavy. The challenge wasn't simply making something look good it was translating complex technology, services and marketing messages into content that could be understood in seconds.
Working across multiple campaigns, I developed a stronger understanding of how content hierarchy, visual flow and platform behaviour can shape how people consume information.
Every asset had a job to do.
Some needed to educate. Some needed to inspire. Others needed to drive clicks or create awareness. The design had to respond to that purpose while remaining consistent with Dell's broader visual identity. This project sharpened my ability to work within tight timelines without treating speed as an excuse for poor design.
Instead, I learned to build structure around the creative process creating repeatable systems that made execution faster, while still leaving room for thoughtful design decisions.
Challenge:
Making complex information clear enough to stop the scroll.
The biggest challenge was pace. Multiple campaigns were often running simultaneously, each with different objectives, audiences and priorities. One project could focus on educating an audience about new technology, while another needed to communicate Dell's services or encourage users to take action.
And all of it had to feel like the same brand. The feedback process added another layer of complexity. Creative teams, account managers and Dell's marketing stakeholders could all have different perspectives on the same asset. The challenge was translating those perspectives into a clear design direction without allowing endless feedback loops to slow down production or dilute the original idea.
Consistency was equally important. With Dell appearing across multiple digital channels, each asset needed to work within the larger brand ecosystem while still responding to the specific needs of the campaign and platform.
That meant constantly asking:
Why does this piece exist?
Is it meant to inform?
Inspire?
Educate?
Drive clicks?
The answer influenced everything from headline scale and image selection to information density and CTA placement.
So the challenge became:
How do you deliver high-volume creative at speed while keeping every piece clear, purposeful and recognisably on-brand?
Solution:
Designing from the message out.
My approach started with simplifying the complex. Before thinking about layouts, imagery or typography, I broke each brief down to its core purpose:
What is the one thing the viewer should take away from this?
Once that was clear, the design could be built around it.
1 - Put the message first
For every asset, I identified the primary takeaway and gave it visual priority.
Headlines, supporting copy and imagery were structured around that message rather than competing for attention. Contrast, scale and spacing helped create a clear visual path, allowing even technical information to be understood quickly.
The goal wasn't to remove information.
It was to make the important information easier to find.
2 - Design for how people actually consume content
Digital content has very little time to earn attention. I designed with platform behaviour in mind considering how an asset would appear in a fast-moving LinkedIn feed and what a viewer would notice first.
Headlines needed to create immediate context.
Imagery needed to reinforce the message rather than simply decorate it.
CTAs needed to be easy to identify.
And layouts needed enough breathing room to remain readable even when viewed quickly or at a smaller scale.
This meant treating every pixel as part of the communication strategy.
3 - Build repeatable systems within the brand
Speed doesn't have to mean starting from scratch every time. I created small, adaptable design systems within Dell's existing brand guidelines including grids, typography treatments, layout structures and visual templates. These systems created a framework for faster execution while keeping campaigns visually connected.
Instead of reinventing the layout for every asset, I could focus the creative energy where it mattered most: the message, concept and audience.
4 - Turn feedback into direction
Working across multiple stakeholders meant revisions were inevitable.
Rather than treating every comment as an isolated change, I focused on identifying the underlying problem and grouping feedback into actionable priorities.
What actually needed to change?
What was essential to the campaign objective?
What was simply a preference?
This helped streamline revisions and maintain momentum without compromising the quality of the final design.
5 - Make every design decision purposeful
The biggest shift throughout this project was learning to question aesthetics through the lens of function.
A larger headline wasn't simply a stylistic choice. It could improve comprehension.
More whitespace wasn't just about making a layout feel premium. It could improve readability.
A different image wasn't just about visual appeal. It could change how quickly the message was understood.
This mindset helped me create work that was visually engaging while still serving the business and communication objective behind every asset.
WHY THIS APPROACH WORKS
The work wasn't about creating one visual identity or one hero campaign.
It was about building a way of working that could handle volume, complexity and speed without sacrificing clarity.
1. Can complex information be understood quickly?
Yes - through message-first layouts, clear hierarchy and controlled information density.
2. Can multiple campaigns still feel connected?
Yes - adaptable systems and repeatable visual structures kept the work consistent within Dell's broader brand language.
3. Can design work across different audiences and objectives?
Yes - each asset was built around its specific purpose, whether that was education, awareness, engagement or conversion.
4. Can the creative process move quickly without becoming careless?
Yes - repeatable frameworks reduced unnecessary design time while allowing more attention to be spent on the decisions that mattered.
5. Can design serve both brand and business?
That was the underlying goal of every asset: maintaining brand authority while making information easier and more engaging for the end user to consume.
The result was a body of digital content that was cohesive, engaging and purpose-driven carrying Dell's voice across fast-moving digital environments while adapting to the needs of different campaigns and audiences.
This project reinforced something I now bring into every design process:
Good design isn't always about adding more. Sometimes it's about knowing what matters most and making sure people see it first.






